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Accident Management

Inclusions and Conditions

24/7 Accident Management with Solvd Group Australia

At Summit Fleet, we offer comprehensive Accident Management services 24/7 in partnership with Solvd Group Australia. Our goal is to streamline the entire claims and collision process for our clients, whether the claim is under or over their insurance excess.

For claims or assistance, contact our 24/7 toll-free helpline at 1800 FLEETLEASE or start an online claim:

Full Collision and Claims Management (FCM)

We handle all aspects of accident claims, including third-party claims, vehicle repairs, and vendor payments. For under excess claims, we manage the entire process up to your insurance excess. If the cost exceeds this, we transition the claim to your insurer. Over excess claims are also referred to insurers, and we manage the communication and payments on your behalf.

Additional Services

  • Replacement Vehicle Concierge: We arrange for a similar-sized replacement vehicle when required.

  • Virtual Inspections: Reduce downtime with real-time video assessments of vehicle damage.

  • Recoveries: Our team manages claims where a third party is at fault, recovering costs on your behalf

Fees and Charges Various fees may apply, including recovery fees, desktop assessments, and live video inspections. All fees are detailed in your monthly consolidated invoice.

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