I wanted to provide recognition to the absolute world class service that I have grown to appreciate from Summit Fleet Leasing and Management. In my capacity as Director of Field Service Excellence / Services EHS for the Global Leader of Retail Technology Software and Services, NCR Voyix, among other things, I am responsible for all global fleet vehicle operations.
Our fleet is used by Field Service Technicians as their rolling warehouse of parts, their mobile workshop, their office – and of course, their only mode of transportation to reach our customers. We operate a fleet of 2500 predominantly light duty vans in 14 countries – with my internal fleet operations team of six managers and analyst, we collaborate with seven different Fleet Management providers like Summit Fleet Leasing & Management. We know what “excellence” looks like, because we have broad exposure to all the major players in this space.
As a data driven organisation – and a fleet team that lives by it – I wanted to specifically give mention to the data analytics that we have at our fingertips 24 hours a day, 365 days of the year (I am sure there are planned outages, but I do not recall any impact whatsoever). The Summit Portal is robust, easy to use and intuitive. All manners of data are presented via real time live reports, scheduled reports that are consistently delivered to specific inbox, as well as comprehensive analytics suite covering every scenario that one could ask for to develop keen insights on the Safety and Efficiency of Fleet Operations.
To add, the analytics are highly customisable via filters and views can be saved for ease. Finally, all the data is simple to export for internal analysis.
When you pair my gratitude for the data with the responsiveness of our Summit Relationship team, the market trends and expertise that you share with us, and the overall operational efficiency we achieve together – you certainly encourage me to set the bar higher for our other providers. Thanks for being World Class and I cannot wait to see how we can continuously iterate and further our fleet efficiency!
- Rob Randall, Executive Director - NCR Voyix